TERMS OF PURCHASE AND REFUND POLICY
THE AFICIONADO HOLDINGS LLC, its subsidiaries, affiliated brands, (hereinafter referred to as “ARIZONA EYELASH TECHNICIAN INTENSIVE,” “LASH INTENSIVE®”, “The Company” “We”, “Us” or “Our”) stand behind all of their products and your satisfaction is very important to us. Any and all purchases made from us (including all related website properties and sales over the phone) are covered by the following policies.
DIGITAL DOWNLOAD PRODUCTS ACCESS TO PURCHASED PRODUCTS “ARIZONA EYELASH TECHNICIAN INTENSIVE,” “LASH INTENSIVE®”
THERE ARE NO REFUNDS AT ALL ON ANY DIGITAL PRODUCTS OR ARIZONA EYELASH TECHNICIAN TRAINING COURSE.
You will receive access to the platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased, please contact our Customer Support Department immediately at 480-274-3058 during the hours of 9 AM – 6 PM MST, Monday through Friday, so we can resolve the issue.
Purchase of “ARIZONA EYELASH TECHNICIAN INTENSIVE,” “LASH INTENSIVE®” modules DO NOT GRANT RIGHTS TO THE BUYER TO SHARE, REPRODUCE OR RESELL THE PRODUCT IN ANY WAY. “ARIZONA EYELASH TECHNICIAN INTENSIVE,” “LASH INTENSIVE®” is REGISTERED WITH THE US COPYRIGHT OFFICE REGISTRATION NUMBER: TXU 2-355-591.
Digital Access is deemed fully delivered when the email is sent to the email address used to sign up for the services. If you do not receive the digital access link within 5 calendar days of signing your service agreement, it is incumbent upon you to email [email protected] to inform the Company that you have not received the link. If you have not sent an email to notify the Company that you have not received the link and the email was delivered to your email address, the digital assets are deemed fully delivered.
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back. This is one-time payment, there are no renewal fees at this time.
Please be advised that any and all agreements for downloadable/digital products, “ARIZONA EYELASH TECHNICIAN INTENSIVE,” “LASH INTENSIVE®” ON-Demand digital products and mentoring are NOT subject to cancellation, refund, or course credit. We do not accept any verbal modifications of these Agreements and the “NO REFUND AND NO CANCELLATION” policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement, or your Agreement will be converted into a month-to-month Agreement. Any cancellations submitted prior to the full term of the agreement will only cancel the auto renewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full.
GIFT CERTIFICATES AND COUPON CODES
If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are nonrefundable and not eligible for exchange or course credit. Gift Certificates and Coupon codes shall expire twelve (12) months form their date of issue, unless otherwise specified.
“ARIZONA EYELASH TECHNICIAN INTENSIVE,” “LASH INTENSIVE®”
THERE ARE NO REFUNDS FOR THE PROGRAM AND NO REFUNDS OR CREDIT FOR ANY MISSED CALLS. NO PART OF THE PROGRAM, including any gratis tickets, passes or invitations, are transferable to another person. It is incumbent upon the Mentee to dial in to the calls and follow the schedule. Please refer to the remaining Terms of Purchase and Refund Policy for our online community guidelines.
If you received this program gratis or as part of a bundled promotion, or if you received another product or service with the purchase of the “ARIZONA EYELASH TECHNICIAN INTENSIVE,” “LASH INTENSIVE®” please be advised that gratis items do not have monetary value and are not transferable nor are they eligible for refunds or course credit.
BY PURCHASING ANY ITEM, PRODUCT, OR EVENT FROM THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH IN THIS POLICY AS WELL AS THE TERMS OF USE AND PRIVACY POLICY IF YOU DO NOT AGREE TO THESE POLICIES, PLEASE DO PURCHASE ANYTHING, OR ENTER INTO ANY TRANSACTION WITH US.
GENERAL
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.
PRIVACY POLICY
Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.
Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made. THIS POLICY WAS LAST UPDATED ON AUGUST 28, 2024.
